Previous incidents

February 2025
Feb 15, 2025
1 incident

Marketplace - API H2H is down

Downtime

Resolved Feb 15 at 11:12am WIB

Marketplace - API H2H recovered.

1 previous update

January 2025
Jan 16, 2025
1 incident

Invalid SSL Version and Invalid Cipher Configuration

Downtime

Resolved Jan 16 at 01:27pm WIB

The issues related to an Invalid SSL Version and Invalid Cipher Configuration have been fully addressed.

The server is now fully compliant with modern security standards, ensuring secure and reliable communication for all users.

1 previous update

Jan 13, 2025
1 incident

Secure connections to our services may be unavailable.

Degraded

Resolved Jan 13 at 11:04pm WIB

The issue with SSL/TLS services provided through Cloudflare has been resolved. Users should now be able to access our services securely via HTTPS without any issues.

1 previous update

Jan 11, 2025
1 incident

Website Performance Degradation Due to High Database Usage

Downtime

Resolved Jan 12 at 02:35am WIB

The high CPU usage issue on our database servers has been resolved. Website performance has been restored, and users should no longer experience delays or slow loading times.

1 previous update

December 2024
Dec 09, 2024
1 incident

Marketplace - API H2H Migration Process

Downtime

Resolved Dec 09 at 09:28am WIB

The H2H service migration was successfully completed with no unexpected issues. The migration involved transitioning the service to a new environment to enhance performance and scalability. During the process, the team closely monitored all systems to ensure a seamless transition with minimal disruption to users.

1 previous update